Privacy & Cookie Policy.
This Privacy and Cookie Policy explains how PLOX processes personal data through this website and how cookies and similar technologies are used. We keep the experience clear, fair and transparent, just as PLOX is designed to do for the pool deck.
Privacy Policy
PLOX respects your privacy. This Privacy Policy explains which personal data we may collect when you visit our website, contact us, submit a form, or communicate with us about PLOX.
1. Who is responsible for your personal data?
PLOX is responsible for the processing of personal data described in this Privacy Policy.
Contact details:
PLOX B.V.
Email: info@plox4u.com
Telephone: +31 (0)6 27002648
Registered address: Koolwitje 6, Vlijmen, Netherlands
Chamber of Commerce number: 00000000
2. What personal data do we collect?
We only collect personal data that is relevant for the operation of our website, the handling of enquiries and the development of business relationships with hotels, resorts, cruise lines, pool clubs and other hospitality operators.
| Situation | Personal data | Purpose |
|---|---|---|
| When you visit our website | Information about your browser, network and device, pages visited, referring pages, timestamps and IP address. | To securely serve the website, understand website traffic and improve the website experience. |
| When you submit a form | Name, company name, email address, telephone number, role or function, property type, message content and any other information you choose to provide. | To respond to your enquiry, assess whether PLOX may be relevant for your property and manage our relationship with you. |
| When you email or call us | Name, email address, telephone number, company details, message content and communication history. | To communicate with you, answer questions and follow up on requests. |
| When we discuss a pilot, cooperation or implementation | Business contact details, operational information about your property, technical information relevant to implementation and agreed commercial details. | To prepare, assess, negotiate and perform a possible cooperation or service arrangement. |
3. Website hosting and Squarespace
This website is hosted by Squarespace. Squarespace may collect personal information when you visit this website, including information about your browser, network and device, web pages you visited before coming to this website, pages viewed on this website and your IP address.
Squarespace needs this data to run this website and to protect and improve its platform and services. We also use Squarespace to help us manage website forms and website functionality.
4. Analytics
This website may collect personal information to power website analytics. This may include information about your browser, network and device, web pages you visited before coming to this website, your IP address, pages visited, clicks, internal links, scrolling, searches and timestamps.
We use this information to understand site traffic and activity and to improve the clarity, performance and content of the website.
5. Forms and enquiries
When you submit information through a webform, we collect the information requested in that form so that we can track and respond to your submission. We provide this information to Squarespace, our website hosting provider, so that Squarespace can provide website services to us and help us manage our relationship with you.
If we export or store form submissions in another business system, such as email, CRM or cloud storage, we will only do so where this is necessary for follow-up, relationship management or internal administration.
6. Legal bases for processing
We process personal data on the following legal bases:
- Legitimate interest: to operate, secure and improve our website, respond to business enquiries and maintain business relationships.
- Pre-contractual steps: where you contact us to discuss a potential pilot, cooperation, implementation or commercial arrangement.
- Contract performance: where processing is necessary to perform an agreement with you or the organisation you represent.
- Consent: where we ask for consent, for example for certain cookies or optional communications.
- Legal obligation: where we are required to retain or disclose information under applicable law.
7. Who do we share personal data with?
We do not sell your personal data. We may share personal data with service providers where necessary for the operation of this website and our business.
This may include:
- Squarespace, for website hosting, forms, analytics and website services;
- email and cloud service providers used for business communication and storage;
- professional advisers, where necessary for legal, financial or commercial advice;
- public authorities, regulators or courts, where disclosure is legally required.
8. Social media links
Our website may include links to PLOX social media pages, including Instagram and LinkedIn. If you click these links, those third-party platforms may process personal data in accordance with their own privacy policies. PLOX is not responsible for the privacy practices of those platforms.
9. Fonts
This website may serve and render font files through Squarespace or integrated font services. To properly display this website to you, these services may receive information about your browser, network or device.
10. International transfers
Some service providers, including Squarespace and other technology providers, may process personal data outside the European Economic Area. Where personal data is transferred internationally, we rely on appropriate safeguards where required, such as adequacy decisions, standard contractual clauses or other legally recognised transfer mechanisms.
11. How long do we keep personal data?
We do not keep personal data longer than necessary for the purposes for which it was collected.
- Website analytics data is retained for the period made available through our website analytics settings.
- Contact form submissions and business enquiries are retained for as long as necessary to respond and follow up, and thereafter for reasonable business administration purposes.
- Data relating to contracts, invoices or legal obligations may be retained for the statutory retention period applicable under Dutch law.
12. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration and destruction. Access to personal data is limited to persons who need access for the purposes described in this Privacy Policy.
13. Children
This website is intended for business visitors and hospitality operators. It is not directed at children. We do not knowingly collect personal data from children through this website.
Your rights
Under applicable data protection laws, you may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, data portability, objection to processing and withdrawal of consent where processing is based on consent.
To exercise your rights, please contact us at info@plox4u.com. We may ask you for additional information to verify your identity before responding to your request.
You also have the right to lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, or with another competent supervisory authority in the EU.
Changes to this policy
We may update this Privacy and Cookie Policy from time to time. The latest version will always be available on this website. If we make material changes, we will update the effective date at the top of this page.